De Una
Export/Import Platform
¡Welcome to DeUna!
We are the logistics solution you need to connect your worlds. With our app, you can manage all your shipments quickly, securely, and without leaving home.
DeUna allows you to:
• Bring your purchases from the United States to Colombia (Import).
• Send packages from Colombia to other countries (Export).
• Ship nationwide between the main cities of the country.
Our promise is simple: we pick up your package right at your doorstep and take care of the entire process until it reaches its final destination.
If it’s fast, it’s DeUna!
OUR SERVICES
Manage all your shipments from one single place.
Import: Shipments from the USA to Colombia
Do you shop at U.S. stores? We’ll bring your purchases to you.
We handle the entire logistics and customs process so that you receive your products in Bogotá and other cities in record time, thanks to our strategic partnership with 4-72.
Export: Shipments from Colombia to the USA
Send documents or packages from Bogotá to any address in the United States.
Simply request the service, and we’ll pick up your shipment at your location.
National Courier Service
We connect Colombia’s main cities.
You can send packages between Bogotá, Cali, Medellín, Bucaramanga, Cartagena, and Villavicencio.
HOW TO CREATE A SHIPMENT
Enter Pickup and Delivery Details
Provide the Package Details
• Additional Information: Floor, office, apartment, or house.
• Product Value: The declared value in Colombian pesos (COP).
• Product Weight: Specified in kilograms (kg).
• Description: A brief description of the contents.
• Package Size: Select one of the available options.
Confirm and Pay
Once all details have been completed, click “Create Order” and follow the instructions to proceed with payment.
Package Tracking and Monitoring
On the Home screen, use the search bar to enter your order number and view the real-time status and location of your shipment.
Account Management
In the “Account” section, you can manage your personal information, payment methods, and shipment history.
Customer Support
Need help? Contact us directly via WhatsApp to receive a quick and personalized response.
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